We have also considerably expanded our coverage of the LME by adding 45 new symbols to the service.
Previously, our coverage of the LME was on a one-day delayed basis. We now provide data for the most recent trading day.
You can find full details of the new coverage here.

Please note -

the newly added symbols won't update for you unless you obtain the historical data first.
to incorporate these new markets, please make sure that all charting programs are closed and perform a "Database Upgrade".

The full list of available database upgrades and instructions on how to add these markets can be found here > Available Database Upgrades

Pork Bellies de-listed: July 15, 2011

The CME has announced that they will be delisting Frozen Pork Bellies Futures effective Monday, July 18, 2011.
To remove "Pork Bellies (Frozen)" from your Futures database, please follow the instructions shown here > De-Listed Contracts

Available Database Upgrades

The following markets are currently available as database upgrades in DataTools:

Market	Code	Added
Gold (Spot)	$XAU	20111003
Silver (Spot)	$XAG	20111003
Gold / Silver Ratio	$GSR	20111003
Dow / Gold Ratio	$DGR	20111003
LMEX Index	$LMEX	20111003
Aluminium - 3 months seller	$AL3S	20111003
Aluminium - 15 months seller	$AL5S	20111003
Aluminium - 27 months seller	$AL7S	20111003
Aluminium - LME warehouse stocks	$ALWS	20111003
Aluminium Alloy - Cash	$AA	20111003
Aluminium Alloy - 3 months seller	$AA3S	20111003
Aluminium Alloy - 15 months seller	$AA5S	20111003
Aliuminium Alloy - 27 months seller	$AA7S	20111003
Aluminium Alloy - LME warehouse stocks	$AAWS	20111003
Cobalt - Cash	$CO	20111003
Cobalt - 3 months seller	$CO3S	20111003
Cobalt - 15 months seller	$CO5S	20111003
Cobalt - LME warehouse stocks	$COWS	20111003
Copper - 3 months seller	$CU3S	20111003
Copper - 15 months seller	$CU5S	20111003
Copper - 27 months seller	$CU7S	20111003
Copper - LME warehouse stocks	$CUWS	20111003
Lead - 3 months seller	$PB3S	20111003
Lead - 15 months seller	$PB5S	20111003
Lead - 27 months seller	$PB7S	20111003
Lead - LME warehouse stocks	$PBWS	20111003
Molybdenum - Cash	$MO	20111003
Molybdenum - 3 months seller	$MO3S	20111003
Molybdenum - 15 months seller	$MO5S	20111003
Molybdenum - LME warehouse stocks	$MOWS	20111003
NASAAC - Cash	$NA	20111003
NASAAC - 3 months seller	$NA3S	20111003
NASAAC - 15 months seller	$NA5S	20111003
NASAAC - 27 months seller	$NA7S	20111003
NASAAC - LME warehouse stocks	$NAWS	20111003
Nickel - 3 months seller	$NI3S	20111003
Nickel - 15 months seller	$NI5S	20111003
Nickel - 27 months seller	$NI7S	20111003
Nickel - LME warehouse stocks	$NIWS	20111003
Steel Billets - Cash	$FM	20111003
Steel Billets - 3 months seller	$FM3S	20111003
Steel Billets - 15 months seller	$FM5S	20111003
Steel Billets - LME warehouse stocks	$FMWS	20111003
Tin - 3 months seller	$SN3S	20111003
Tin - 15 months seller	$SN5S	20111003
Tin - LME warehouse stocks	$SNWS	20111003
Zinc - 3 months seller	$ZN3S	20111003
Zinc - 15 months seller	$ZN5S	20111003
Zinc - 27 months seller	$ZN7S	20111003
Zinc - LME warehouse stocks	$ZNWS	20111003

Please note -

the newly added symbols won't update for you unless you obtain the historical data first.
the continuous contracts for these markets won't exist unless you create them!
to incorporate these new markets, please make sure that all charting programs are closed and perform a "Database Upgrade".

To perform a Database Upgrade -

Make sure you are connected to the internet.
Close all charting programs.
Open DataTools and click on Program Utilities and then on Database Upgrade.
Highlight any market histories you wish to incorporate and then click "Download".
If you can't see any markets to download, run a normal Update first.

To create Continuous Contracts -

Open the Continuous Contracts module in DataTools (Tools/Continuous Contracts)
Highlight the required market(s) in the market list and click "Create Contracts".

Fixing Connection Problems

Occasionally DataTools may have trouble connecting to one of our data servers.

If you experience any issues where DataTools cannot connect or it is not updating past a certain date, you can try changing the server that DataTools connects to.

You can do this on the Update Window in DataTools, by changing the "Server Selection" to try each of the 4 servers in turn.

DataTools & Windows Operating Systems

Microsoft has ended support for the following operating systems and service packs:

Operating System	Date	Website
Windows 98	July 11 2006	Source
Windows ME	July 11 2006	Source
Windows 2000	July 13 2010	Source
Windows XP SP2	July 13 2010	Source
Windows Vista SP1	July 12 2011	Source

As such, we are advising potential clients that they need to have Windows XP SP3 or Vista SP2 (or above) in order to run our updating products. Whilst DataTools should continue to function under W98/ME/2k and XP SP1&2, we can no longer guarantee that it will work seamlessly. In particular, problems may arise when we issue an automatic upgrade to a program component. If you are using an earlier version of windows and you find that an upgrade causes the program to fail, you can usually work around the problem simply by doing a program re-install. Program installers are always available for this purpose from the Downloads area of our website.

Contracts De-listed

To remove a market from the database, use Windows to delete the relevant market sub-folder from the ...\Futures\Contracts\ folder (or cut-and-paste it to an archive) If you're not sure where your "Futures" folder is located, you can read the location from the DataTools Configuration page, where the entry for "Data Folder" shows the path to its top level. (Program Utilities / Configuration / General). The default installation path is c:\Trading Data\Futures\.

The following markets have been de-listed since the DataTools service commenced:

Exchange	Market Name
ASX	All Ords SPI
ASX	Australian Dollar (SFE)
ASX	Barley (SFE)
ASX	Canola (SFE)
ASX	Cattle (SFE)
ASX	Sorghum (SFE)
ASX	Wheat (SFE)
CME Group	E-mini Russell 2000
CME Group	Deutschemark
CME Group	Pork Bellies (Frozen)
CME Group	Treasury Bills
CME Group	Unleaded Gas
Eurex	Nemax 50
ICE Futures US	Cocoa
ICE Futures US	Coffee
ICE Futures US	Cotton
ICE Futures US	Orange Juice
ICE Futures US	Sugar #11
ICE Futures US	US Dollar Index
MGEX	Wheat (MGEX)
NYSE Liffe	Euro-Lira
NYSE Liffe	Euro-Mark
NYSE Liffe	Italian Govt. Bond
NYSE Liffe	Coffee (LIFFE)

Problems with Continuous Contracts

General Advice

If any problem is noticed with a continuous contract, the first thing to try is to re-build the contract from scratch. Continuous contracts are made from the data in your underlying futures database. As long as this data is sound, you can always quickly re-create a continuous contract. The Continuous Contracts module can be accessed from the chain-link icon, or from under the Tools item on the DataTools menu line. See below for a complete description of the process.

Re-creating Continuous Contracts

Open DataTools and select "Tools" from the menu line and then "Continuous Contracts".
Highlight the market in question and click "Edit Roll Settings".
Make sure that the "End Year" setting shows some year beyond 2011 (towards the bottom of the Annual Template window)
Click "Save & Exit"
With the market in question still highlighted, click "Create Contracts".