Premium Data Products Support Corporate
General Support
- Downloads
> How to Download
- Installation
- Downloading / Installation FAQ
- Data File Corruption
- Antivirus Programs
- Submit Problem Report
- Premium Data Converter
- Smart Charts Copier
- The MetaStock Data Format
- Virtual Environments
Sales Support
- Order Form
- Refunds Policy
- My Account
- Forgot Password
- Price
- Free Trial
- History Only Purchases
- Installing on a Second Machine
- How to Upgrade an ASX Subscription
- Privacy Policy
- Licence Agreement
Premium Data/Stock Market Support
- Premium Data FAQ
DataTools/Futures Support
- DataTools FAQ
- DataTools Service Information
- Understanding Futures Data
- Futures Coverage Notes
- Futures Database Notes
- Futures Contract Detail (Spreadsheet)
- Futures - Continuous Contracts
Forex Support
- Premium Forex FAQ
- Premium Forex Service Information
Charting Programs & Our Data
- Switching To Us From Another Vendor
- Advanced GET FAQ
- AmiBroker FAQ
- Dynamic Trader FAQ
- FCharts FAQ
- Fibotrader FAQ
- Gannalyst FAQ
- Guppytraders Essentials FAQ
- HotTrader FAQ
- Market Analyst FAQ
- MetaStock™ FAQ
- MTPredictor FAQ
- Omnitrader FAQ
- Stock Neuromaster FAQ
- Trading Blox FAQ
- TradeGuider FAQ
- TradeStation FAQ
Market Resources
- Links to Other Sites
- Release of the 'Norgate Data Updater' platform

How to Download

The Downloads area is divided into separate sections for "Stocks", "Futures" and "Forex". However, only those sections that correspond to a current subscription (or free trial) will be visible.

Each section contains a program installer (for the relevant updating program) and one or more history installers. For an updating program to work, there must be a corresponding history installed. You will need to download the program installer and the relevant history installer(s) for your data to work.

To download an installer -

  1. Go to the relevant "Section".
  2. Find the row that contains a description of the installer you wish to download.
  3. Go across to the right of the row and click on one of the 2 available servers.
  4. If prompted to do so by your internet browser, choose a location on your machine where the file will be saved.

Internet browsers will typically save files automatically to the location pre-designated as the "Downloads" folder. Unless another folder has been designated, the default Downloads folder will be -

The illustration below shows the Downloads page with steps to download the Premium Data program installer.