The Support links (to the left on this page) offer access to -
To contact support, you can either Submit A Problem Report or send an e-mail to
- General support - for downloads, submission of problem reports and help on issues that go across our product range
- Product-specific support - for each of our 3 updating programs/services
- Charting support - for overviews of how to view our data in popular charting/analysis packages
- Subscription support - where forgotten passwords can be retrieved
- Market Resources - for links and a little humour
When contacting us to describe a problem, please take the time to supply as much information as you can.
The background to a problem most often holds the key to its solution.