Forex Service Information
Problems with the Forex program - March 16, 2006
On March 16 , we added 4 new cross-rates to the Forex service,
which required a program upgrade. This upgrade was tested for several weeks
before release - unfortunately, the final compilation was defective and
introduced a series of bugs. In particular, duplicate records have been created in the text database.
To recover completely, users are advised to re-install both the Forex
program and the data history using the fresh installers that are always
available from the Downloads area of our site
You will need to have your username and password at hand to enter the
Downloads area. Please go to forgot password page if you have misplaced your user
details.
Once inside, download the program installer and the full forex history
installer and save them to the same place on your machine - e.g. to your
Windows Desktop. (If you haven't purchased the full history, the 6-month
installer will be available).
Then locate the program installer, run it and follow the prompts. (The
program installer should recognise the history installer and offer to
install the history for you as part of the process).
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