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Norgate Investor Services Pty Ltd and its affiliates recognise that your privacy is very important to you. Providing your personal information is an act of trust that we take that very seriously. Norgate Group Ltd will not sell, trade, give or rent any information obtained from you to a third party. Norgate Investor Services Pty Ltd may from time to time amend, update, or change this Statement. You should check this page periodically for changes to this Privacy Statement.
We acknowledge that we will collect and store information about you as part of offering services on the Website. In this regard, we will act ethically and as evidence of this commitment, we will take reasonable steps to comply with the following principles in relation to the information you give to us about you.
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Collection
Norgate collects the personal data that you provide on our website, or through other forms, or by email.
This information will only be collected by lawful and fair means.
In order to register with the Norgate Website we require some basic information about you. We also allow you to provide additional non-required information on registration and at other times. Only information marked, as ‘required’ during registration is needed to use services on the Website. This information is used for identification purposes and to contact you when necessary.
As you browse the Norgate Website we may log the IP address of your computer, session details, and domain name to evaluate which parts of the Website you visit and how long you stay there. We may store additional details of your PC (such as operating system version) to assist in the diagnosis of any issues related to our data subscriptions.
IP tracking information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on the Website, marketing program effectiveness, pages viewed, and to help diagnose problems with our server and your downloads.
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Use and disclosure
Norgate requires you to provide certain information about yourself in order to provide services to you. We will not rent, sell or exchange information about you to third parties (other than related parties) except where you consent, or except where you would expect the information to be disclosed, or except where we have indicated we may disclose; or except where we are legally obliged to disclose such information.
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Data quality
Norgate will take reasonable steps to ensure that information we have about you is accurate, complete and up to date when we collect and use it.
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Data security
Norgate will take reasonable steps to ensure that the personal information we hold about you is kept secure at all times.
Norgate will limit access to your personal information to employees and data processors that need it to carry out the service provided by us except where we inform you otherwise. Our employees and data processors are obliged to respect the confidentiality of clients' and website visitors' personal data. Norgate will reinforce with other employees the policies and practices in relation to safeguarding personal information of clients and visitors, preventing its unauthorised access, use or disclosure, and ensuring its proper handling.
Our website has policies, rules and measures in place to protect the visitor's personal data from:
- Unauthorised access;
- Improper use;
- Alteration;
- Unlawful or accidental destruction; and
- Accidental loss.
Openness
Norgate will be honest and open with you about the type of personal information that is collected about you and the actual use of any such information. By giving out your personal information, you have consented to the use of this information in future, for marketing campaigns that Norgate Investor Services Pty Ltd feels you may be interested in.
At any time you have the option to opt out from receiving any future marketing material by emailing .
Access and correction
If you provide us with satisfactory personal identification, such as your login details, Norgate will let you know what information we have about you and give you the opportunity to have that information corrected.
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Anonymity
You can access our web site home page and browse the public area of the Norgate Website without disclosing personal information.
Norgate will, wherever it is lawful and practicable, give you the option of not identifying yourself to us except where it is necessary to use our Website services.
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Transfer of Data
Norgate will take reasonable steps to ensure that if any information you give us about you will remain subject to the protection given by our Privacy Statement or another statute or binding scheme which is substantially similar to this Privacy Statement.
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Sensitive information
Norgate will not collect information that is considered highly personal or highly sensitive about you. For example, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation or in relation to your health will not be collected by us.
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Cookies
Norgate uses cookies to hold session information, improve security during a visitor's session online, ensure effective advertising tailored to the visitor's needs, and provide you with your information.
We store the following information in cookies: your country and your method of first accessing our web site
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Client and Visitor Choice
By registering with Norgate you have chosen to receive promotional or marketing information from our web site or organisation and/or affiliates and alliances. Any such material will only be sent by Norgate Investor Services to you and your contact details will never be shared with any third party. At any time you can Opt out from receiving such Information by sending a request to Opt Out by sending an email to:
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Coverage and Complaints
Our Privacy Statement covers Norgate Investor Services Pty Ltd and the websites that Norgate operates.:
If you would like to make a complaint on the basis that you feel your privacy has been breached because we have failed to comply with this Privacy Statement, you should contact us by email to:
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